FINTECH
“While working for a top 3 financial institution, I created engaging and informative testimonial, educational, and tutorial videos. These videos assisted financial advisors and client associates, promote new products, services, and features to both customers and internal stakeholders.“
post production
The post-production process involves several important steps, including scripting and storyboarding, shooting, animating and editing, reviewing and revising, syncing audio and video, and distributing and collecting feedback. Each step plays a crucial role in creating a high-quality final product. It is important to pay attention to each step to ensure the best possible outcome and impress potential clients or employers with a strong portfolio.
Product design
Conducted comprehensive user research projects that provided key insights into customer preferences, pain points, and behaviors, enabling the institution to make data-driven decisions when designing and optimizing its digital products.
Collaborated closely with the institution's UI team to ensure that user research insights were incorporated into the design of digital products, resulting in improved usability, accessibility, and customer satisfaction.
Consulting
Provided software instruction and consulting to internal teams, ensuring that they had the skills and knowledge needed to effectively utilize digital tools and platforms in their day-to-day work.